PROTECTING ANIMALS WITH EVERY PURCHASE

Warranty Information

PREMIUM BIDET KIT

1 YEAR MANUFACTURER'S WARRANTY

Thank you for purchasing your Premium Bidet!

  • COVERAGE 
  • CONDITIONS
  • HOW TO APPLY

For peace of mind, we offer a 1 Year Manufacturer’s Warranty on our Premium Bidet Kits.


In order to be eligible for this 1 Year Limited Manufacturer's Warranty, you must register your product with us using the form below within the first 30 days of your original purchase. If you need to make a claim, please contact us at hello@rawlivingessentials.com and we will guide you through the replacement process as quickly and efficiently as possible.  


Rest assured, we individually inspect each piece of the Premium Bidet Kit to ensure it meets the highest standards of quality before shipping it to your door. In the extremely rare chance that your product is damaged during the shipping process, contains a manufacturer's defect, or is not in proper working condition, a replacement of the damaged product will be issued to you.  

The 1 Year Limited Manufacturer's Warranty on the Premium Bidet Kit by Raw Living Essentials covers malfunctions resulting from defects in the product's original material or workmanship, and does not cover any misuse or improper installation of the product. The coverage offered will not exceed the original purchase price of the product, and is valid for replacement only of the physical goods contained in the Premium Bidet Kit. Use of this warranty must meet all of the terms, conditions and situations listed below.


Warranty Conditions

1. The customer must register their product with Raw Living Essentials within 30 days of purchase.

2. The warranty period is 365 days from the date of purchase. 

3. The customer, whose name is shown on the invoice, must present the product’s proof of purchase to submit a warranty claim.  

4. During the warranty period, Raw Living Essentials will replace any product that malfunctions under normal operation, used according to the user manual instructions and the purpose it was designed for.

5. The warranty cannot be assigned or transferred; the customer's name must match the original invoice provided as the proof of purchase.

6. The product must be purchased directly from Raw Living Essentials official Amazon storefront.

7. Installation expenses, water damage/flooding, or any other damages or expenses resulting from the use or misuse of this product are not covered by any warranty, and the customer is entirely responsible for them.


Below is a list of situations that void this warranty's coverage.

1. The customer does not present a copy of the purchase invoice.

2. The product has not been registered within 30 days of the purchase date.

3. The warranty period has expired.

4. The serial numbers have been changed or removed from the product's barcode.

5. Non-authorized modifications to the product's original specifications.

6. Damage to the product caused by improper operation or use by not following the user manual instructions.

7. Defects caused by external sources, impact, or cosmetic damage of any kind.

8. Damage to the product caused by installation, repairs or reinstallation.

9. Damage to the product caused by loss or accident such as fire, voltage fluctuations, vandalism, water damage, sand, or similar.

10. Damage to the product caused by forces of nature such as earthquakes, floods, electric storms, etc.

11. Altered or modified products.

In order to be eligible for this 1 Year Limited Manufacturer's Warranty, you must register your product with us using the form below within the first 30 days of your original purchase.  If you need to make a claim, please contact us at hello@rawlivingessentials.com and we will guide you through the replacement process as quickly and efficiently as possible.


WARRANTY REGISTRATION FORM

Please register your product within 30 days of your purchase to be eligible for this limited warranty.


   

   

  

    

    

    

    

    

    

   




If you have any questions or experience a problem-

please email us right away at hello@rawlivingessentials.com

and we would be more than happy to assist you!