Return and Exchange Policy

Thank you for your purchase!

We are committed to providing you with the most positive experience possible. We strive for perfection and hope that you love your entire experience with us! If you are not entirely satisfied with your order, we would be happy to work with you to make things right.

Returns, Refunds and Exchanges
You have 30 calendar days to return a product from the date you receive it. We will ask you to provide us with proof of purchase, including your order number and receipt, as well as to fill out our Return & Exchange Form. Please email to begin this process.

After 30 days of a package being delivered, we do not offer refunds, returns or exchanges.

** The exception to this is our Premium Bidet Kit, which is backed by our 1 Year Manufacturer's Warranty **

If you have questions or need help with your order, please email us at

Thank you for making a difference and supporting this important cause!

For more information on our policies, please visit our Terms of Service.