Terms of Service
These Terms of Service apply to your use of www.ravlivingessentials.com (the "Website") and to sales transactions made through the Website. It also applies to your access of text, images, graphics, software, source code, applications, specifications, audio files, videos, articles, trademarks, logos and other information or content (the "Content") available through the Website.
Raw Living Essentials and the Website are owned and operated by Raw Living Inc.
The Website is not intended for minors and may only be used by individuals who are over the age of majority in their country of residence and who are not barred from using the Website by any applicable laws.
The Website is provided solely for non-commercial purposes. You may use the Website and the Content only in accordance with applicable laws and these Terms of Service. You also agree that you will not:
1) use the Website in a manner that is not authorized by these Terms of Service;
2) resell products that you purchase through the Website;
3) modify, transmit, display, use, reproduce, publish, license or sell any Content;
4) collect or use product descriptions or photographs found on the Website;
5) gather, extract or mine for data from the Website;
6) use any robot, spider, scraper or other automated means to access the Content or the Website;
7) knowingly introduce potentially harmful or malicious material into the Website, including viruses, Trojans or worms.
8) attempt to gain unauthorized access to any user accounts, systems, servers or databases connected to the Website, or to modify or alter the Website in any way;
9) use the Website or take any action that imposes an unreasonably large load on the Websites’ infrastructure;
10) mislead or deceive others as to your identity, such as disguising the origin of any Content or information transmitted to or through the Website; and
11) use any Raw Living Inc. trademarks, logos or other proprietary information, including meta-tags, keywords or other hidden text without our express consent.
We retain the right to suspend or terminate your access to the Website for any reason, at our sole discretion.
The Website, www.rawlivingessentials.com, including all Content and the arrangement, selection and look and feel of the Website, are the sole property of Raw Living Inc. and/or our licencors and are protected by copyright laws. We do not grant you any privileges or rights in the Content, and you agree not to copy, reproduce, republish, reverse engineer, display, encode, transmit or distribute any part of the Website or the Content, including product images and descriptions, without our express consent. If you submit any feedback or ideas about our products and services to us, you hereby assign and agree to assign to Raw Living Inc. all right, title and interest in and to such feedback or the embodiment of such feedback in products or services.
If you believe that your work is the subject of copyright infringement and appears on the Website or our social media channels, please provide the following information required by the Digital Millennium Copyright Act to the Raw Living Inc. Legal Department at email@example.com:
1) Signature of the person whose rights have allegedly been infringed, or an authorized representative of that person.
2) Identification of the copyrighted work alleged to have been infringed.
3) Identification of the material that is allegedly infringing your rights.
4) Your contact information, including your name, address and email address.
5) A statement that you have a good faith belief that use of the material in the manner complained of infringes your rights.
6) A statement that the information you provided is accurate and that you are the owner of an exclusive right that has been infringed or are authorized to act on behalf of the owner.
All trademarks, trade names, logos and trade dress, whether registered or unregistered (collectively the “Marks”) that appear on the Website or in the Content belong to Raw Living Inc. or the Marks’ respective owners. You may not use or reproduce the Marks or any confusingly similar marks without our written consent.
Terms of Sale
By placing an order on www.rawlivingessentials.com, you offer to purchase the products listed in your order. You may check and correct any input errors in your order up until the point at which you submit your order to us on the checkout page. By submitting your order, you agree to pay for the Products you have ordered.
Online payment transactions are also subject to validation checks by your card issuer to verify your identity and ensure the security of the transaction. We do not control these checks and are not responsible if your card issuer declines to authorize payment for your order.
Once you have placed your order, we will send you an order confirmation to the email address you provide, confirming that your order has been received. All orders are subject to our acceptance. We retain the right to reject all orders at our sole discretion, including if: (a) products become unavailable, or (b) an order appears abnormal or suspicious. If your order is rejected, we will provide you with written notice and a refund or credit.
We will communicate our acceptance of your order by notifying you that your order has been dispatched (the “Order Confirmation”) at the email address you provide. Once your order is accepted, we are obligated to supply you with the products which appear in the Order Confirmation.
Product Availability and Price
We cannot guarantee the availability of products listed on the Website and we reserve the right to discontinue, replace, restock, add or change any product at any time. The product you receive may vary slightly from the photographs on the Website for technical reasons, including your screen’s display capabilities, or due to minor modifications to the products. The use of natural crystal and wood within many of our products also creates a different product each time and will vary in size and color from the photographs shown. You will not be entitled to a return based solely upon immaterial variations from the photographs on the Website.
The price charged for a product is the price quoted on the Website when you place your order. We may change prices at any time without notice to you, and you will not be entitled to a partial or complete refund by virtue of any change in price that occurs after you have placed your order.
Your bank or credit card company may also charge you additional fees. Some of our products are shipped internationally, and your order may be opened and inspected by customs authorities and may be subject to import duties and taxes when your delivery reaches its final destination. By placing your order, you accept and agree to pay all taxes, transaction fees and shipping charges associated with your order.
Your order will be delivered to the shipping address indicated in your Order Confirmation. We will make reasonable efforts to fulfill your order by the estimated delivery date stated in your Order Confirmation, or if no date is stated, within 45 days after the date of the Order Confirmation. Delivery within this time frame is not guaranteed, and we are not responsible for any delays caused by any circumstances outside our reasonable control, including weather, strikes, acts or war or terror, errors or omissions by third parties, errors or omissions by you, or the decreased availability of transportation services.
Depending where you live, your order might be subject to additional taxes, import duties, or brokerage fees. These fees vary by country, and are out of our control. They are not included in the item price and are your responsibility. Please check with your country's customs office to determine if there will be any additional charges.
If you would like to cancel an order or return a product, you will be subject to our Return and Exchange Policy, and applicable laws. More information about our Return and Exchange Policy, and shipping practices can be found on the Shipping and Return pages on the Website. These policies and practices are expressly incorporated into these Terms of Service by reference. Nothing in these Terms of Service affects your legal rights under applicable consumer protection laws.
Many of our products contain natural crystals. If the products are dropped, they may break or crack. The internal cracks that you see in some crystals are normal to the material. If, however the crystal starts to chip or peel or external cracks (cracks you can feel with your finger) start to emerge, then the product integrity has been compromised. In this case, you should stop using the product immediately. Raw Living Inc. will not be held responsible for any use or misuse of our products
No information in this website in meant to diagnose, treat, or otherwise serve as medical advice to eradicate disease or health concerns, and no medical claims are entailed. Although we have had many satisfied customers who love our products- we are not doctors, and you should always contact your physician regarding all medical advice, and seek professional medical help if you notice any symptoms of declining health.
We make no warranties or representations, express or implied, as to the security, accuracy or completeness of the Website or the Content, and expressly disclaim all warranties as to merchantability, durability, or fitness for purpose to the extent permitted by law. The Website and the Content may contain typographical errors or inaccuracies and may not be current or complete at any given time, including as to the price and availability of products. We reserve the right to correct or clarify any errors, inaccuracies or omissions at any time, without prior notice.
In no event will Raw Living Inc. or our affiliates, subsidiaries, officers, directors, employees, agents, suppliers, licencors or third party partners be liable for any indirect, special, punitive, incidental, exemplary, consequential or economic damages (including lost profits, loss of income and loss of business opportunity), or loss of data, loss of goodwill or loss of reputation arising out of or related to your use of the Website or the Content. Our liability to you arising from your purchase of products shall not exceed the purchase price of the relevant product and is limited to losses that were reasonably foreseeable. By accessing the Website, you understand that you may be waiving rights with respect to claims that are presently unknown, and you acknowledge and agree to waive the same to the extent permitted by law.
If your jurisdiction does not permit limitations on implied warranties, or the exclusion or limitation of certain damages, then some of the limitations and disclaimers above may not apply to you. The applicable laws in your jurisdiction may give you other rights that are not specifically set out in these Terms of Service.
You agree to defend, indemnify and hold harmless Raw Living Inc., our affiliates and their respective directors, officers, employees and agents against any losses, liabilities, claims, expenses (including attorney fees) arising out of or related to: (a) your account; (b) your use of the Website or the Content; (c) your breach of any third-party rights, including any intellectual property, publicity, confidentiality, or privacy rights; (d) your violation of any laws, rules or regulations,;(e) any misrepresentation made by you on the Website; (f) your breach or alleged breach of these Terms of Service.
All legal communications between you and Raw Living Inc. shall be in English. Any translations of the Website or these Terms of Service are provided for convenience only. If there is a discrepancy between the English version of the Website and a translation of the Website into another language, the English version shall govern.
Compliance with Law
All disputes arising from or connected to the Website, Content or related matters shall be governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict of laws or the United Nations Convention on Contracts for the International Sale of Goods, and shall be subject to the exclusive jurisdiction of the courts of British Columbia.
If a dispute arising between you and Raw Living Inc. related to or arising from your use of the Website or the Content, you must first make a good faith attempt to resolve the dispute with us by sending the details of your dispute, including relevant documents and your contact information, to firstname.lastname@example.org. If you are unable to resolve the dispute within 30 days, you may commence a claim in the courts of British Columbia.
These Terms of Service were last updated on June 14th, 2020. We reserve the right to revise these terms by posting an updated version on the Website, without further notice.